On Skicrew, there are two types of accounts: Guest, for those who want to book, and Owner, for those who manage a ski school or rental shop. Here’s how it works for both.
Guest — if you want to book
By registering as a Guest, you can search among ski schools and rental shops, send booking requests, pay online, and manage your bookings from a single personal area. It is the account designed for those who ski and want to organize their day on the snow without having to switch between different websites and phone calls.
Owner — if you manage a ski school or rental shop
By registering as an Owner, you can create and publish your listings, provide details about your services, prices, and availability, and receive bookings directly through the platform. Only Owner accounts can create listings: it is the profile dedicated to those who work in the industry and want to be discovered by skiers.
How a booking works
- Il Guest trova l’annuncio e invia la richiesta. Sceglie il servizio, la data e l’orario disponibili e invia la richiesta di prenotazione.
- The request is handled in two possible ways.Depending on how the Owner has configured the listing.
- Instant approval: the booking is confirmed immediately and automatically.
- Approvazione manuale: the request is sent to the ski school or rental shop, which can accept or decline it. The Guest receives a notification as soon as the Owner responds.
- Payment. Once the booking is confirmed, the Guest completes the payment online.
- Confirmation with QR code. After payment, the Guest receives the booking confirmation via email with a unique QR code, personal to that booking.
- Check-in on the day of the appointment. The Guest arrives with the QR code (on their smartphone or printed) and the Owner scans it to confirm access to the lesson or equipment pickup. This way, every booking can be verified in just a few seconds, without paper lists or verbal checks.
For Owners: managing bookings
From your Owner area, you can set for each listing whether to accept bookings automatically (instant approval) or review them one by one (manual approval). You receive requests in your dashboard, accept or decline them, and on the day of the service, you simply scan the customer's QR code to confirm the booking.